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FREQUENTLY asked questions

Most common questions about Nachi-Cocom

Please Do not travel without your letter confirmation

  • How far is Nachi Cocom Beach Club from the Port?

    It’s just 15 minutes away from the Puerta Maya cruise ship terminal and TMM International terminal ( 8 miles) & 20 minutes from the Punta Langosta cruise ship terminal ( 10 miles) & downtown ( 12 miles).

  • How do we get to your Beach Club?

    Transportation to and from the cruise ships ports is not included in the Beach Break Reservation. All taxi services from any of the Cozumel ports are provided by the same association. You will be able to get a taxi outside of your cruise ship terminal.

  • Is the transportation included in my package?

    No it is not. Nachicocom does not provided transportation. These service should be arranged and paid directly by the client.

  • How much is the Taxi service from the terminal port to Nachi Cocom Beach club?

    Transportation to and from Nachicocom, rates in USD, Per cab (4 people maximum), one way
    From Puerta Maya cruise ship terminal to Nachi Cocom ........... $17.00 USD
    From SSA MEXICO- INTERNATIONAL cruise ship terminal ......... $17.00 USD
    From Punta Langosta cruise ship terminal .................................. $18.00 USD
    From Downtown .............................................................................. $18.00 USD

    Rates are subject to change without previous notification.

  • What time is check-in and check-out?

    Open Monday to Saturday. Opening Hours from 9:00 AM to 5:00 P.M. (Cozumel Local Time).

    For cruise ship passengers arriving after noon to port we remain open until 6:30pm. (Apply for specific cruise ships only)

    Closed on Sundays.

  • Is Nachi Cocom beach club a loud and funny place?

    Absolutely not. The Resort is far away from downtown loud party places and away from the crowds, its privacy and tranquility remains assured. To ensure our guests relaxation, privacy and all-inclusive quality service, the Beach club is limited to 130 guests daily. We offer limited options of extra activities (snorkel, wave runners, parasailing, massage & banana boat ride). Safe environment for singles, couples, families and children.

  • What happens if it rains?

    Nachi Cocom beach club is prepared for all situations. There is plenty of space in our restaurant so there will always be a place to get in out of the rain. Usually rain showers are hard but short-lived and then it gets sunny.
    The area benefits from an excellent weather and temperature, which fluctuates between 25 to 35 degrees Celsius, 77 to 95 degrees Fahrenheit

  • What would happen if my ship does not come to Cozumel?

    In the event that you Ship will not be able to visit the Port of Cozumel your deposit will be 100% refunded (none automatic refunds will proceed, please contact us).

  • Is there Internet or WiFi access available?

    Yes, we have free WIFI service with a fee of $ 5.00 usd (whole stay) for all areas or $ 3.00 usd at the restaurant (30 minutes), rates per person.

  • Is the swimming pool heated?

    No - not in this lovely tropical environment!

  • Are beach towels provided?

    Please bring your cruise ship towels. We do not provide beach towels because we minimize laundry and water usage, to reduce environmental impact. However, if you forget your towel we have some available for the extra cost of 5 dollars.

  • Is the Beach Club suitable for children?

    Yes absolutely. The beach is wide with a lot of space to play, however we do not have a specific program arranged for children. Our Beach Club provides a very good daily cleaning of the beach to assure a pleasant stay of every guest and especially to maintain a safe environment for children; no sea grass and no rocks.

  • Do you accept groups? Do you limit the number of guests?

    All groups are welcome. Nachi Cocom provides a daily limit of 130 guests and an all-inclusive service to ensure our guests, relax, their privacy and quality service. However, for special events (as weddings, vows renewal, birthdays, anniversaries, baptisms, etc.) it is possible to reserve the entire property. We can accommodate groups of 100 people.

  • For special larger groups & private party please contact us:

  • How can I add more people to an existing reservation?

    If you want to add more Adults to an existing reservation, please submit a new reservation online for the extra people only, new reservations are subject to availability, we will not do any exception due to our policies is only accept 130 person per day in order to offer you a quality service.

Only 130 guests Daily! So come, enjoy and let go Nachi Cocom!

Open Monday to Saturday.
Opening Hours from 9:00 AM to 5:00 P.M. (Cozumel Local Time).
Opening Hours from 8:00 AM to 5:00 P.M. (Cozumel Local Time during July & August, 2017).
For cruise ship passengers arriving after noon to port we remain open until 6:30pm (Apply for specific cruise ships only).

Since space is limited we strongly urge you to reserve well in advance to secure your day at our beach paradise

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Sunset Beach Break

Enjoy an unforgettable sunset break beach at Nachi-Cocom from 12pm to 6:30pm
Carnival Victory-Wednesday     •     Carnival Sensation-Saturday
Empress of the seas - Saturday (Program valid From June to October only)

CONDITIONS: It is only for cruise ship passengers arriving to Cozumel aboard the mentioned before


Photo gallery

From sunrise to sunset, escape and disconnect from the outside world to Nachi-Cocom Beach Club. View our albums and see what awaits you.


All inclusive beach break

Our beach break includes an open bar, a 4 course lunch & use of all beach club amenities. Activities available with extra charges like snorkel, massage and more.


Save a spot

Since space is limited we strongly urge you to reserve well in advance to secure your day at our beach paradise.
Only 130 guests daily!